Shipping policy

SHIPPING POLICY

Last updated: September 6, 2026

WHERE WE SHIP

We currently ship within the United States. Available shipping methods and charges are shown at checkout before payment.

DELIVERY ESTIMATES

The delivery estimate shown on each product page applies to that item. Products stocked for direct shipment are estimated at 3–5 business days. Select products with extended fulfillment are estimated at 10–14 business days. These are estimates, not guarantees, and business days exclude weekends and U.S. federal holidays.

SHIPPING OPTIONS

Standard shipping is $8 and is free on eligible orders of $70 or more. Express shipping is $15 and is offered only for eligible products with a 1–2 business day estimate. Express shipping is not available for products with a 10–14 business day delivery estimate. Final options and charges are displayed at checkout.

SPLIT SHIPMENTS

Items fulfilled from different locations may arrive in separate packages. Tracking information may be sent separately for each package.

TRACKING

When tracking is available, we will email it after shipment. Tracking may take time to update after the carrier receives the package. You can also use our Track Your Order page.

DELAYS

If we cannot ship within the time stated when the order was placed, we will contact you with a revised shipment date and the option to accept the delay or cancel for a full refund. Carrier, weather, holiday, customs, and other delays outside our control may affect delivery.

ADDRESS CHANGES

Email hello@sillrona.com as soon as possible if the shipping address is incorrect. We cannot guarantee an address change after an order enters fulfillment.

QUESTIONS

Contact hello@sillrona.com and include your order number.